Tradiu Technologies Limited ("Tradiu," "Platform," "we," "our," or "us") values and prioritizes your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with Tradiu's website, associated subdomains, and application (collectively referred to as our "Service").

We recognize the importance of privacy and confidentiality of personal information. Tradiu is a business to business (“B2B”) platform which connects and facilitates sales and purchases of products and/or services between suppliers (“Sellers”) and buyers (“Buyers”). Collectively, the Sellers and Buyers shall be referred to as the “Users”. The Platform is for B2B transactions and therefore is only made available for use by businesses and not for individual or personal use.

By accessing or using our Service, you confirm that you have read, understood, and agree to our practices for collecting, storing, using, and disclosing your information as described in this Privacy Policy and our Terms of Service.

Definitions

To ensure clarity, the following terms are defined as used in this Privacy Policy:

• Cookie: A small piece of data generated by a website and saved by your browser to identify your device, provide analytics, and store preferences like language settings or login information.
• Company: Refers to Tradiu Technologies Limited, headquartered in Abuja, Nigeria, and responsible for managing your information.
• Country: Refers to the jurisdictions where Tradiu and its founders operate.
• Customer: A company, organization, or individual who registers to use Tradiu’s services for managing relationships with consumers or service users.
• Device: Any internet-enabled hardware such as a phone, tablet, or computer used to access Tradiu.
• IP Address: A numerical identifier assigned to your device when connecting to the Internet, often indicating geographic location.
• Personnel: Employees or contractors working for Tradiu Technologies Limited or on its behalf.
• Personal Data: Any information that directly or indirectly identifies a person, such as name, email, or identification number.
• Service: The services provided by Tradiu, as detailed in our Terms of Service and this Privacy Policy.
• Third-Party Service: External partners, advertisers, or content providers who may offer services or products through Tradiu.
• Website: Tradiu's official site, accessible at https://tradiu.com.
• You: Any individual or entity registered to use Tradiu's Services.

Information We Collect

We collect various types of information to deliver and improve our services. These include:

1. Information You Provide:

• Full Name
• Organization Name
• Business Registration
• Phone number
• Email address
• Date of Birth
• National Identity (International Passport, NIN, Voter’s Card, Driver’s License)
• Bank Verification Number

2. Information Collected Automatically:

• Device and browser information
• IP address
• Cookies and other tracking technologies

3. Information from Forms and Interactions:

• Orders placed
• Feedback provided through surveys or forms
• Subscription to newsletters

Do we share the information we collect with third parties?

Sharing of Information

We may share both personal and non-personal information we collect with third parties for various purposes, including:

• Business Partners: Advertisers, contest sponsors, promotional partners, and others whose products or services may interest you.
• Affiliates and Successors: Current and future affiliated companies or business partners. In the event of a merger, asset sale, or business reorganization, your information may be shared or transferred to successors-in-interest.
• Service Providers: Trusted third-party providers engaged to perform services for us, such as hosting, database management, email administration, marketing, payment processing, customer support, and order fulfillment. These providers may access your information to deliver their services effectively.

Additionally, we may share log file data (e.g., IP addresses) with analytics partners, application developers, and ad networks for purposes such as:

• Estimating general location and technical information like connection speed or device type.
• Aggregating data for auditing, research, and advertising analysis.

We may also disclose your information to government or law enforcement officials or private parties if deemed necessary to:

• Respond to legal claims, subpoenas, or court orders.
• Protect the rights, safety, or property of Tradiu, its users, or the public.
• Prevent illegal, unethical, or harmful activities.

Information Collection from Customers and End Users

We collect personal information directly from you when you use our services. Additionally, we may receive personal data from third parties as part of our operations, as outlined above.

Use of Your Email Address

By providing your email address, you agree to receive emails from Tradiu. These may include updates, promotions, and other communications.

• Unsubscribing: You can opt out of email communications at any time by clicking the unsubscribe link in the email.
• Order Updates: Emails provided during order placement will only be used for order-related updates unless provided through another method.

We do not send unsolicited commercial emails, adhering to our anti-spam policy.

Protecting Your Information

We employ robust security measures to protect your personal data, including:

• Secure Transmission: Sensitive data, such as credit card details, is transmitted via Secure Socket Layer (SSL) technology and encrypted for secure storage.
• Restricted Access: Only authorized personnel with special access rights can handle sensitive information, and they are bound to confidentiality obligations.
• Post-Transaction Security: Payment details are not stored after transactions.

While we strive to safeguard your data, no system is completely secure. We cannot guarantee absolute protection from unauthorized access, disclosure, or breaches.

Is the Information Collected Through the Tradiu Service Secure?

Tradiu is registered in Nigeria, but your information may be transferred to or hosted in other countries, including those with differing data protection laws. By using our services, you consent to the trans-border transfer and hosting of your information, where permitted by applicable law. We prioritize the security of your information by implementing physical, electronic, and managerial safeguards to prevent unauthorized access and maintain data integrity. However, no security system is entirely foolproof. Human errors, intentional misconduct, or failures to follow procedures may occur, and encryption systems have their limitations. While we strive to protect your personal information, we cannot guarantee absolute security. If applicable law imposes a duty to protect your personal information, intentional misconduct will be the benchmark for measuring compliance with that obligation.

Updating or Correcting Your Information

Your ability to update or correct information depends on your relationship with Tradiu:

• Personnel: Employees or applicants can update or correct their information as outlined in internal policies.
• Customers: You can request to update, correct, change communication preferences, or delete your personal information by contacting us or canceling your account. These changes apply only to information stored in our active systems and not to backups or information previously shared with third parties under this policy.

To protect your privacy, we may verify your identity (e.g., via a unique password) before granting access or making updates. You are responsible for maintaining the confidentiality of your account credentials.

Please note that it is not always technologically possible to remove all records of your information from our systems due to backup protocols. However, we will act promptly to update, correct, or delete your information from active databases when requested.

If you are an end user, please contact the organization you are affiliated with to update, delete, or receive your information.

Personnel Information

For workers and applicants, Tradiu collects voluntarily provided information for HR purposes, including administering benefits and screening applications. You can contact us to:

• Update or correct your information.
• Change communication preferences.
• Access records of the information we maintain about you.

These changes will not impact data shared with third parties prior to the update under this Privacy Policy.

Disclosure to Affiliates

We may share your personal information with corporate affiliates—entities directly or indirectly controlled by or under common control with Tradiu. Affiliates will treat your information in accordance with this Privacy Policy. This Privacy Policy is governed by the laws of Nigeria, excluding conflict of law principles.

Links to Other Websites

This Privacy Policy applies only to Tradiu's services. Links on our platform may direct you to external websites not operated by us. We are not responsible for the content or policies of such websites. Interactions with those sites are governed by their respective privacy policies.

Cookies

Tradiu uses cookies to improve the performance and functionality of its services. Cookies are small data files stored on your device by your browser. They enable functionalities such as saving login details and site preferences. Disabling cookies may limit access to certain features or require you to log in repeatedly.

We do not store personally identifiable information in cookies.

Blocking Cookies: You can adjust your browser settings to block cookies. However, doing so may affect the functionality of our services and result in the loss of saved preferences. For assistance, refer to your browser's settings.

Remarketing Services

We use remarketing services to re-engage users who have previously visited our website. Remarketing, also known as retargeting, involves displaying ads to individuals across the internet, helping businesses stay visible by serving relevant advertisements on frequently used websites and platforms.

Payment Information

We treat any credit card or payment details you provide with the utmost confidentiality. Your sensitive information is stored securely using advanced security measures.

Children’s Privacy

The Platform is intended for adults. Our Platform is not directed to and we do not intend to, or knowingly, collect, or solicit personal information online from Users under the age of 18 ( “Minors”).

We do not intend to sell any of our products or services to Minors. If a Minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact info@tradiu.com to remove the information.

Changes to This Privacy Policy

Our services and policies may change over time, and updates to this Privacy Policy may be necessary to reflect those changes accurately. If updates are made, we will notify you (e.g., through our services) before the changes take effect, giving you an opportunity to review them. Continuing to use our services after the updates indicates your agreement to the revised policy. If you do not agree, you may delete your account.

Third-Party Services

We may provide links or access to third-party content, data, applications, or services. Tradiu is not responsible for the accuracy, quality, legality, or any other aspects of third-party services and accepts no liability for issues arising from their use. Access to these services is entirely at your discretion and subject to the third party's terms and conditions.

General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), we collect and process your information in compliance with GDPR standards.

1. Personal data includes any information that can identify an individual directly or indirectly, such as names, emails, IP addresses, biometric data, and more.
2. Data must be collected and processed legally, fairly, and transparently.
3. Data should only be collected for a specific, disclosed purpose and retained only as long as necessary.
4. Individuals have the right to access, update, delete, or transfer their data.

We support GDPR rights, including data access, portability, and deletion. Personal data is stored securely for up to six years.

Contact Us

For any questions or concerns about this Privacy Policy:

• Email: info@tradiu.com
• Website: https://tradiu.com
• Address: House 2B Shekinah Green Luxury Estate, Apo, Abuja Municipal Area Council, Abuja.